Datamaran Reviewer hub: a scalable workspace for multiassessments
Datamaran Reviewer hub: a scalable workspace for multiassessments
The challenge
Datamaran helps big companies assess ESG risks, opportunities and impacts through multiple Sustainability Experts. However, comparing reviewer assessments made the review process really slow and fragmented.
- Multiple reviewer assessments spread across separate views.
- Time-consuming comparison of expert feedback.
- Limited scalability.
- Deliver a scalable solution within a 15-day Agile sprint (1 month if we include the discovery phase).
The solution
A unified multi-reviewer workspace brought every assessment into a single view, allowing owners to compare Sustainability expert opinions more efficiently while supporting unlimited reviewers and faster validation.
- Merged multiple review screens into one unified workspace.
- Designed a scalable interface supporting unlimited reviewers.
- Introduced smart recommendations based on reviewer averages to accelerate validation.
- Reduced navigation while simplifying comparison workflows.
Project Goals
User experience
Enable assessment owners to compare multiple reviewer assessments quickly within a single workflow.
Business impact
Increase review efficiency by reducing navigation time and supporting faster ESG assessment validation.
Value increment
Deliver a scalable solution that supports enterprise customers with unlimited reviewers while providing meaningful suggested values.
Process
The project combined several UX explorations, Customer success and stakeholder collaboration and iterative design to simplify complex review workflows while meeting strict development constraints.
- Reviewed the existing assessment workflow.
- Identified comparison pain points.
- Explored scalable interaction patterns.
- Collaborated with Product, Engineering and Market Leaders.
- Designed high-fidelity prototypes.
- Validated default recommendation strategies with Market Leaders and customer feedback.
- Iterated through stakeholder feedback.
Design solution
Next steps
Future iterations should continue validating collaborative workflows while introducing more intelligent decision support.
- Validate with enterprise customers.
- Explore additional comparison tools.
- Improve recommendation logic.
- Monitor adoption and review efficiency.
Learnings
User experience
Keeping users within a single workspace dramatically reduced cognitive load and made reviewer comparison significantly faster.
Business impact
Designing for scalability from the outset enabled the feature to support enterprise customers without increasing interface complexity.
Value increment
Balancing customer expectations with business strategy led to smart recommendations based on reviewer averages, accelerating validation.
Outcomes
Metrics
Delivered a scalable multi-reviewer assessment experience that reduced reviewer comparison time by approximately 75%, while supporting unlimited reviewers within a single unified workspace. The solution significantly reduced navigation, accelerated ESG assessment validation and established a scalable foundation for future collaboration features. The usability results were good, users found it intuitive at a first glance.